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Administration roles increase in complexity of administration, either through the breadth and variety of procedures or the depth of specialisation needed to undertake the role. At the higher level of administration roles there is an expectation of proactive behaviours in terms of identifying and implementing opportunities for greater efficiency and improving stakeholder service, and a requirement to oversee understanding of, and compliance to, policy and procedure.

Roles may include:

  • Provision of stakeholder support and service though administration and application of a broad range of relevant policies and procedures.
  • Supporting the team through coordinating and monitoring written, verbal and electronic communication to and from the team/manager/director, and coordinating the diaries and activities or other individuals or team members.
  • Using knowledge of organisational policies, procedures, systems and services to inform and advise others (internal or external to the team).
  • Coordination of information to keep stakeholders informed of progress of processes or projects.
  • Work with stakeholders to facilitate project objectives, including coordinating forums and coordinating communication and documentation.
  • Often the first point of contact for stakeholders therefore must identify issues, resolve (through provision of advice or service) if possible, and direct appropriately if necessary.
  • Managing issues through to resolution, escalate those outside of policy or precedence, and undertake follow-up and communication to ensure issues are resolved.
  • Monitoring own work and work of others to ensure data integrity and adherence to procedure and audit requirements.
  • Sourcing information and undertaking analysis to identify opportunities to increase productivity and effectiveness of processes.
  • Monitoring and preparing status reports on the implementation of targeted projects.

Administrators work in a wide variety of industry sectors (public and private) in areas including arts and entertainment, business and commerce, education and training, environmental management, health and community services, science and technology, foreign affairs.

Arts Administrators

Arts Administrators manage artistic and cultural venues such as theatres and art galleries. The duties of arts administrators vary according to the type of cultural or artistic environment in which they are employed, the level at which they are employed and the size of the organisation. Arts administrators may work for national performing arts companies, local councils, regional community arts centres, museums, galleries, orchestras and entrepreneurial organisations such as concert and theatrical promoters, government departments and funding organisations. The number of positions available is often affected by the availability of government funding, making opportunities fluctuate.

Being a successful Arts Administer involves being competent in communicating with people from diverse backgrounds, having good management and organisation skills, working well under pressure, being able to work flexible hours, and appreciating the role the arts have in the community. Tasks may include seeking grants, preparing funds, liaising with artists, media and the community, co-ordinating art programs, exhibitions and events and, commissioning and purchasing art, providing educational services to the public, and various human resources duties.

Contract Administrator

Contract Administrators plan and undertake administration of contracts, organisational programs, special projects and support services. Contracts administrators draw up contacts and the scope of work to be undertaken by subcontractors.


Contract Administrators may perform the following tasks:

  • Develop, review and negotiate variations to contracts and quotes from subcontractors and process payments
  • Respond to inquiries and resolve problems concerning contracts, programs, projects, services provided and persons affected
  • Manage paperwork associated with contracts
  • Work with project managers, architects, engineering professionals, owners and others to ensure that goals are met
  • Advise senior management on matters requiring attention and implement their decisions
  • Oversee work by contractors and report on variations to work orders
  • Collect and analyse data associated with projects undertaken, and report on project outcomes

Database Administrator

Database Administrator a database is a tool for collecting, organising, managing and retrieving information. Databases can store information about virtually anything, including people, orders, products, documents or images. A database administrator is responsible for the performance, integrity and security of a database, with additional role requirements likely to include planning, development and troubleshooting. A database administrator's position will also include the installation, control and maintenance of electronic databases. With the development of the internet and the expansion of electronic commerce, the structure of databases has become more complex, and part of the challenge of the administrator is to design systems that enable users to easily access the stored information in a variety of useful ways.

Some of the tasks within this occupation are:

  • Configuration and maintenance of databases
  • Control of access permissions and privileges
  • Production support, software maintenance, troubleshooting and backup/recovery
  • Establish and support a monitoring system, to maximise performance
  • Develop, manage and test backup and recovery plans
  • Occasional out of hours maintenance and upgrade work
Due to the increasing levels of hacking and the sensitive nature of data stored, security and recoverability (or 'disaster recovery') have become increasingly important aspects of this kind of work.

Education Adminstrator


Education Administrators provide administration support, including managing student records, enrolments, reports, graduates and student system IT support. Some education administrators are involved in research, policy development and management of programs aimed at supporting teaching and learning in organisations like schools, TAFEs, universities and private colleges. An understanding of educational institutions, strong organisational skills and customer focus are required for roles in this area. A bachelors degree and post graduate qualifications are required for higher level roles in this area.

Sports Administrator

There is a range of jobs within Sports Administration, in particular the management and promotion of clubs, sports associations, sports clubs, fitness centres and sports facilities. Sports administrators may work in professional, not-for-profit and government organisations. Sports Administrators may be responsible for budgets, human resources, marketing and promotions campaigns or may specialise within these fields in larger organisations.

A strong background and interest in sport is necessary in this competitive industry. Management and marketing skills may also be an advantage.