Web Publishing and Hosting Policy

Document Number000383
Date Approved22 May 2007
Date Last Amended30 November 2012


1.      Introduction

The University’s website is an important tool for achieving the University’s mission. Its multiple uses are bound by legal, professional and ethical requirements. This policy identifies the principles that must guide website publishing and hosting at theUniversity of Newcastle.

The policy is applicable to anyone intending to publish on or in any University owned or controlled web resource.

2.      Relevant Definitions

In the context of this policy:

“University website” means:

■         the registered domain www.newcastle.edu.au and all incorporated websites;

■         the websites of all University Divisions, Units and Faculties and University –owned and/or controlled entities, all of which should be hosted on the registered domain: www.newcastle.edu.au;

■         websites hosted by the University including Research Centres and non-controlled entities;

■         other websites that have approved University-branding or are considered to represent the University; and

■         all resources accessible from within the above websites, except where these resources are not provided directly by the University (e.g. Turnitin).

 It does not include:

■         linked websites and resources that are not owned or controlled by the University.

3.      Policy Intent

This policy provides the principles that will govern: (i) web-based content and (ii) the processes surrounding the publishing and hosting of web-based content on the University website.

This policy specifically covers:

■         process management;

■         web hosting;

■         web publishing;

■         sponsorship and advertising;

■         accessibility; and

■         Legislation.

4.      Policy

4.1.     Policy Statement

           i.         The University considers web publishing to be a key strategic resource for communication, teaching, research, marketing, and administration. Appropriate use of this technology by the University community is required.

         ii.         University resources may only be used to create and publish web pages where the purpose and effect of the published information is in support of the University's objectives and Strategic Plan. This means that the content of web pages hosted on University resources must relate to the activities and functions of the University or relate to the specific role of members of the University community.

        iii.         'Personal' home pages are permissible under this policy to the extent that they contain information about the official functions and responsibilities of the University staff member.

       iv.        Web-based publishing has an important impact on the reputation and standing of the University and must therefore occur in the context of an official policy framework. The following principles and requirements apply to all information published on the University's website.

4.2.     Content Management

           i.          The University of Newcastle website must be based on content that has been subjected to review and authorisation before publishing, to ensure that all information is accurate, up to date, relevant, consistent, and compliant with University policy and guidelines.

         ii.         All information published on University web servers must be authorised by at least one Content Area Leader.

        iii.          There will be one Content Area Leader for each Content Area of the Web. A Content Area Leader will be a senior University staff member identified by the Senior Executive in the unit.

       iv.       There will be a nominated content owner for all content on the web.

         v.        Where Content Areas are “shared” or “referenced” by other Content Areas content will be referenced and not replicated.

       vi.         The Director Corporate Information is responsible for, the specifications for and the adherence to, the web information architecture including: the Content Areas, the Content Area Leaders, and the nature of the hierarchical content relationships between each of these following recommendations and consideration by the Web Steering Committee. The Web Team will be responsible for the implementation of the web information architecture.

4.3.     Web Publishing

           i.        Web Publishing has the same legal requirements as print publishing. The same standards of authorship, design, editing and approval are required.

         ii.          It is the responsibility of the Content Area Leader to enforce the following standards in relation to content, language and appearance:

■         Current and accurate information - information must be accurate and timely; if it becomes out of date or misleading, the Content Area Leader will remove it from the University website.

■         Language - web pages must use language that is in accordance with the University's Policy on Inclusive Language

       http://www.newcastle.edu.au/policylibrary/000156.html

■         Appearance - web pages must be constructed in accordance with technical and style (copy and design) guidelines published by the University.

        iii.            Unacceptable Content - web pages published on University resources must  not:

■      contain or link to offensive, illegal, obscene, defamatory or threatening material;

■      either explicitly or implicitly contain material or link to material which contravenes State or Commonwealth anti-discrimination legislation;

■      either explicitly or implicitly contain material or link to material which endorses or promotes racism; or

■      breach confidentiality or the privacy of personal information and health records.

       iv.              Pages deemed to contain inappropriate material which breaches one or more of the above protocols will be removed from University resources by the Director of Corporate Information.  Disciplinary action may betaken by the University if appropriate.

         v.             Copyright

Web pages must not contain 'copyrighted' material, including images, text and software, without the written consent of the copyright owner; such consent must be included on the web page.

       vi.               Disclaimers

Any wording of disclaimers used on the web will be provided and/or approved by the Legal Unit following consultation with relevant staff.

      vii.              Blackboard Sites

The location of Blackboard sites will be covered within the web information architecture guidelines and therefore covered by this policy. The content within Blackboard sites will be also covered by other university policies relating to teaching and learning, copyright and staff/student conduct.

4.4.     Web Hosting

      i.                  All University-owned websites including controlled entities must be hosted on www.newcastle.edu.au.

     ii.                   No University websites can be hosted outside of this domain.

   iii.                   The University may permit the hosting of web pages for external organisations where there is a clear relationship with the organisation (e.g. a research partnership). Approval will be the responsibility of the Deputy Vice-Chancellor, Services.

   iv.                 Where the websites of external organisations are hosted on the University website, their objects and information must comply with this policy and must align with the strategic goals of the University.

4.5.     Sponsorship and Advertising

      i.              Advertising for the purposes of commercial gain is not permitted. A site cannot, for example, run advertisements as a revenue-raising venture.

     ii.              Advertising on the University’s websites of private or personal consultancy services or businesses of any kind by University staff or students, is not permitted. 

   iii.             Web pages must not include software (such as page hit counters) that carries 'built-in' advertising.

   iv.              Mention of a sponsor's contribution is permissible, where the sponsorship is for an activity relevant to the mission and goals of the University and relevant to the content of the web page. The sponsor must give consent.

    v.             The inclusion of links to the website of companies sponsoring official University conferences or projects is permitted.

   vi.              Notwithstanding the above, mention of sponsors' names is not allowed on the main entry-points to the site (eg University home page, Faculty home pages). As indicated in the University’s Sponsorship and Advertising Guidelines and Web Page Design Guidelines.

 vii.              All web pages containing promotional-style references to external organisations or individuals should be referred to the Deputy Vice-Chancellor (Services) for approval.

viii.              Mention of the particular software that was used to create a web page is not appropriate; nor are links to the personal or business pages of the web authors.

4.5.     Accessibility

      i.              The University is committed to working to meet compliance with the standards outlined by the World Wide Web Consortium (W3C).

4.6.     Legislation

The University website is subject to all relevant legislation including:

■         Privacy and Personal Information Protection Act 1998 (NSW)

■         Copyright Act 1968 (and subsequent amendments)

■         Internet Content Codes of Practice (Australian Broadcasting Authority)

■         Commonwealth Racial Discrimination Act, 1975

■         NSW Anti-Discrimination Act, 1977 (and related legislation)

■         Commonwealth Human Rights and Equal Opportunity Commission Act 1986

■         Commonwealth Sex Discrimination Act 1984

■         Commonwealth Disability Discrimination Act 1992

■         NSW Crimes Act, 1900 (and subsequent amendments)

■         NSW Occupational Health and Safety Act, 2000

■         Education Services for Overseas Students Act, 2000 (ESOS).

4.7.     Remarketing

i.              Remarketing is a way for the University to connect with our website users, based upon their past interactions with the website. The University may remarket a user’s information. Third-party marketing vendors may be hired by the University to perform remarketing services. As a result, third-party vendors, including Google, use cookies to serve ads based on a user’s prior visits to the University of Newcastle website. For visitors to the University of Newcastle website, to opt out of customised Google Display Network ads click here. To find out more about how Google uses data it collects please click here. Any information collected is used for remarketing purposes only and will not be used by Google for any other purpose.

5.      Related Documents

■         Computing and Communication: Use of Facilities Policy 000374

http://www.newcastle.edu.au/policylibrary/000374.html

■         Inclusive Language Policy 000156

http://www.newcastle.edu.au/policylibrary/000156.html

■         Inclusive Language Guidelines 000797

http://www.newcastle.edu.au/policylibrary/000797.html

■         Diversity and Inclusiveness Policy 000751

http://www.newcastle.edu.au/policylibrary/000751.html

■         Code of Conduct 000059

http://www.newcastle.edu.au/policylibrary/000059.html

■         Intellectual Property Policy 000169

http://www.newcastle.edu.au/policylibrary/000169.html

■         Copyright Law  00073

http://www.newcastle.edu.au/policylibrary/000073.html

■         Privacy Management Plan 000258

http://www.newcastle.edu.au/policylibrary/000258.html

■         Student Misconduct Rule 000935

http://www.newcastle.edu.au/policy/000935.html

■         IT Security Policy 000175

http://www.newcastle.edu.au/policylibrary/000175.html

■         Records Management Policy 000285

http://www.newcastle.edu.au/policylibrary/000285.html

■         Electronic Records Management  Checklist 000053

http://www.newcastle.edu.au/policylibrary/000053.html

■         Web Page Advertising and Sponsorship Policy 000382

http://www.newcastle.edu.au/policylibrary/000382.html

■         Web Page Design Guidelines (under development)

■         AARNet Access Policy

http://www.aarnet.edu.au/publications/access_policy_2005.html

Approval AuthorityVice-Chancellor
Date Approved22 May 2007
Date Last Amended30 November 2012
Date for Review22 May 2013
Policy SponsorVice-Chancellor
Policy ContactSenior Web Information Copywriter
Amendment History

Inclusion of Clause 4.7 Remarketing, approved Vice-Chancellor 30 November 2012

23 August 2011 - Administrative amendments due to implementation of Student Misconduct Rule which replaced Student Discipline Rules effective 25 July 2011.

12 December 2012 - Addition of Remarketing policy