Complaints Officer List

Complaints Management

Dean of Students

Name Organisational Unit Telephone
Complaints Office University Complaints Office 02 4921 5806  Complaints@newcastle.edu.au
Ms Kim Foster University Complaints Manager  02 4921 8633  Kim.Foster@newcastle.edu.au
Vacant Deputy University Complaints  Manager 02 4921 6742 Complaints@newcastle.edu.au
Jennifer Mackay Deputy University Complaints Manager  02 4921 5922  Complaints@newcastle.edu.au
Dr Jennifer Allen Dean of Students
 
02 4921 5806  Dean-of-Students@newcastle.edu.au
Dr Nancy Cushing  Deputy Dean of Students 
(Mon & Thurs mornings) 
02 4921 5806  Dean-of-Students@newcastle.edu.au

Academic Division

Name Organisational Unit Telephone
Ms Alison Rigby Associate Librarian, Auchmuty Library  02 4921 6455  Alison.Rigby@newcastle.edu.au
Ms Tammy Robinson  eTeaching Support & Design Officer
Centre for Teaching & Learning 
02 4921 6698  Tammy.Robinson@newcastle.edu.au
Dr Keryl Kavanagh  Deputy Director,
English Language & Foundation Studies 
02 4921 5383  Keryl.Kavanagh@newcastle.edu.au
Ms Belinda Munn  Manager, Equity & Diversity  02 4921 6552  Belinda.Munn@newcastle.edu.au
Ms Di Rigney  Executive Officer,
English Language & Foundation Studies 
02 4921 6017  Dianne.Rigney@newcastle.edu.au
Mrs Leanne Holt  Director, The Wollotuka Institute  02 7921 7088  Leanne.Holt@newcastle.edu.au

Faculty of Business & Law

Name Organisational Unit Telephone
Ms Anne Sullivan  Associate Director Faculty Services  02 4921 7971  Anne.Sullivan@newcastle.edu.au
Mr John Nolan  Newcastle Business School  02 4921 6848   John.Nolan@newcastle.edu.au
Dr Roger Motyka  Newcastle Business School  02 4921 5047  W.Motyka@newcastle.edu.au
Dr John Lewer  Newcastle Business School (University House)  02 4921 6814  John.Lewer@newcastle.edu.au
Dr John Anderson  Newcastle Law School  02 4921 7099  John.Anderson@newcastle.edu.au
Mrs Katherine Lindsay  Newcastle Law School  02 4921 5827  Katherine.Lindsay@newcastle.edu.au

Faculty of Education & Arts

Name Organisational Unit Telephone
Mr Colin Spiers  Drama, Fine Art & Music  02 4921 8925  Colin.Spiers@newcastle.edu.au
Dr Angela Philp  Drama, Fine Art & Music  02 4921 6763  Angela.Philp@newcastle.edu.au
Assoc/Prof Michael Arthur-Kelly  Education  02 4921 6284  Michael.Arthur-Kelly@newcastle.edu.au
Dr Tom Griffths  Education  02 4921 6784  Tom.Griffiths@newcastle.edu.au
Dr Kathryn Holmes  Education  02 4921 6647  Kathryn.Holmes@newcastle.edu.au
Dr Robert Parkes  Education  02 4921 6437  Robert.Parkes@newcastle.edu.au 
Dr Ruth Reynolds  Education (Ourimbah)  02 4348 4110  Ruth.Reynolds@newcastle.edu.au 
Mr Michael Robertson  Assoc Director Faculty Services  02 4921 8903  Michael.Robertson@newcastle.edu.au 
Dr Roger Markwick  Humanities & Social Science  02 4921 7122  Roger.Markwick@newcastle.edu.au 
Dr Alistair Rolls  Humanities & Social Science  02 4921 5559  Alistair.Rolls@newcastle.edu.au 
Assoc/Prof Alison Ferguson  Humanities & Social Science  02 4921 5716  Alison.Ferguson@newcastle.edu.au 
Dr Caroline Webb  Humanities & Social Science (Ourimbah)  02 4348 4061  Caroline.Webb@newcastle.edu.au 

Faculty of Engineering

Name Organisational Unit Telephone
Dr Graham Brewer  Architecture & Built Environment  02 4921 5794  Graham.Brewer@newcastle.edu.au 
Assoc/Prof Frans Henskens  Electrical Engineering & Computer Science  02 4921 5742  Frans.Henskens@newcastle.edu.au 
Assoc/Prof Phil Clausen  Engineering  02 4921 6202  Philip.Clausen@newcastle.edu.au 
Ms Natalie Downing  Assoc Director Faculty Services  02 7921 7994  Natalie.Downing@newcastle.edu.au 

Faculty of Health

Name Organisational Unit Telephone
Assoc/Prof Phillip Dickson Biomedical Science  02 4921 5629  Phil.Dickson@newcastle.edu.au 
Ms Elaine Terry Assoc Director Faculty Services  02 4921 5678  Elaine.Terry@newcastle.edu.au 
Prof Susan Ryan  Health Science  02 4921 6643  Susan.Ryan@newcastle.edu.au 
Dr Ashley Kable  Nursing & Midwifery  02 4921 6334  Ashley.Kable@newcastel.edu.au 
Dr Pamela Van Der Riet  Nursing & Midwifery  02 4921 6261  Pamela.Vanderriet@newcastle.edu.au 

Faculty of Science & Information Technology

Name Organisational Unit Telephone
Mr Michael Meany  Design, Communication & IT  02 4985 4525  Michael.Meany@newcastle.edu.au 
Dr Bill Landenberger  Environmental & Life Sciences  02 4921 6366  Bill.Landenberger@newcastle.edu.au 
Dr Mark Lucock  Environmental & Life Sciences (Ourimbah) 02 4348 4109  Mark.Lucock@newcastle.edu.au 
Dr Salim Momtaz Environmental & Life Sciences (Ourimbah) 02 4348 4131  Salim.Momtaz@newcastle.edu.au 
Ms Jayne Nelson  Assoc Director Faculty Services  02 4921 5242  Jayne.Nelson@newcastle.edu.au 
Dr John Holdsworth  Mathematical & Physical Sciences  02 4921 5436  John.Holdsworth@newcastle.edu.au 
Ms Kathryn Quinn  Executive Officer, School of Psychology 02 4921 8987  Kathryn.Quinn@newcastle.edu.au 
Assoc/Prof John Prescott Psychology  02 4348 4121  J.Prescott@newcastle.edu.au 

International Division

Name Organisational Unit Telephone

Research Division

Name Organisational Unit Telephone
Miss Judy Alexander  Associate Director, Research Services  02 4921 8859  Judy.Alexander@newcastle.edu.au 

Services Division

Name Organisational Unit Telephone
Ms Jill Moncrieff  Assistant Academic Registrar,
Faculty Business & Law 
02 4921 7952  Jill.Moncreiff@newcastle.edu.au 
Mrs Debbie Delbridge Assistant Academic Registrar,
Faculty of Education & Arts
02 4985 4243    Debbie.Delbridge@newcastle.edu.au 
Ms Brid Corrigan Assistant Academic Registrar,
Faculty of Engineering & Built Environement 
02 4921 6634  Brid.Corrigan@newcastle.edu.au 
Ms Maryanne Cartwright  Assistant Academic Registrar, Faculty of Health 02 4921 7140 Maryanne.Cartwright@newcastle.edu.au 
Ms Karen Shepherd Assistant Academic Registrar,
Faculty of Science
& Information Technology (Ourimbah)
02 4348 4086 Karen.Shepherd@newcastlle.edu.au
Ms Jodie Davis  General manager,
Business Development - GradSchool.com 
02 4921 7245  Jodie.Davis@newcastle.edu.au 
Ms Nerida Lithgow  Academic Senate Secretary  02 4921 6544  Nerida.Lithgow@newcastle.edu.au 
Mr David Donnelly  Deputy Academic Registrar  02 4921 5389  David.Donnelly@newcastle.edu.au 
Mr Peter Lloyd  Associate Director, Facilities Management  02 4921 7210  Peter.Lloyd@newcastle.edu.au 
Mr David Pleasance  Manager, Human Resource Services  02 4921 5299  David.Pleasance@newcastle.edu.au 
 Ms Jannell Rowe Manager, Human Resource Services  02 4921 5264  Jannell.Rowe@newcastle.edu.au 
Ms Clair Allen  Project Manager, Information Technology 02 4985 4376  Claire.Allen@newcastle.edu.au 
Ms Julie Powter  Manager, Examinations & Timetabling  02 4348 4147  Julies.Powter@newcastle.edu.au 
Ms Kim Thompson  Executive Officer, Port Macquarie  02 6581 6262  Kim.Thompson@newcastle.edu.au