Online billing and payments
How does the system work?
Each time a bill is generated, students are notified by NUmail (student email) and are able to access it through myHUB.
You will need to log on using your student number and password.
Will my library and on-campus accommodation fees be included in this new service?
No. Library fines and accommodation fees will be treated separately for the moment.
What functions are available online?
- view your financial status and previous payments
- make payments
- find out about other payment methods
- print a paper bill
Financial status enquiry
After you have logged into myHUB using your student ID and password, you are able to view your current semester/trimester bill. By following the link to "account enquiry" you will see your student financial history. This web page shows details of charges raised and payments made against your account. Current amounts outstanding are available and your payment history is displayed. Students with overdue debts will see information about these charges by choosing the “Negative Service Indicator” link.
Payment methods available
- ANZ eGate – The online payments process forwards users to the ANZ Bank’s eGate secure site, ensuring greater security of student’s credit card details. Additional security is also available for MasterCard SecureCode and Verified by Visa registered users. More information on security can be found when you access the payment web page.
- Australia Post online - To use this service you need to access the Australia Post secure online payment site. Details on how to do this can be found on the Online billing and payment website.
- Australia Post Pay by Phone - You can pay your account over the phone using the Interactive Voice Response service provided by Australia Post. Details on how do do this can be found on the Online billing and payment website.
Other available payment methods
- BPay - If you have access to internet banking through your financial institution you can make your payment by entering the BPay biller code and reference number on your account.
- Australia Post over the counter - To use this method, print out a copy of your bill and present it at the Australia Post counter.
- University cashiers - Print out a copy of your account and present it at the University cashier counter between 9am and 4pm Monday to Friday.
Printing a paper bill
Using the "Print This Bill" option at the bottom of your bill, you are able to print out a hardcopy of your account which will include the biller codes and reference numbers unique to this account.
Ensure that the barcode is clear and intact if you wish to present your account at Australia Post for payment.
Who can I talk to if I need assistance?
For further information or enquiries in relation to the system, please contact the 15000 UoN Enquiries on 02 4921 5000.
For enquiries relating to your Commonwealth Supported Place (HECS, FEE or OS-HELP) or International Student Financials please contact Student Financials and Scholarships on 02 4921 5309 or 4921 5322.
