University Payment Options and Enquiries

Payment Options

Students

Visit myHub Billing and Payments for information about payment options for students.

What is the due date for the payment of my student account?
The due date for student payments is 14 days after invoicing.

What happens if I can't pay my account by the due date?
International students who cannot pay their account by the due date may be eligible to apply for a payment plan. Payment Plans are subject to strict guidelines and are available only to students who are experiencing genuine financial hardship. Any student wishing to apply for a payment plan may do so by applying through the Cashier’s Office before the due date.

Staff

Any staff member wishing to make a payment to the University Cashiers must complete a cashier advice form.

Enquiries

Student Enquiries

If you have an enquiry regarding a student account or another revenue matter the call centre can be reached by calling (02) 4921 5000. You can also contact us via email.

To check your current bill or view your account enquiry go to myhub.newcastle.edu.au/.

Staff Enquiries

If you have an enquiry regarding a revenue or accounts payable matter please contact the relevant person as per the staff directory. You can also contact us via email.