Who to Contact for TechnologyOne Questions

Assistance Required? Contact Phone
Access to Citrix IT Help Desk (02)492 17000  
Assitance for TechnologyOne Financial Services (02)492 18640 FinServ-Systems@newcastle.edu.au
One-off group training Karen Southwell (02)492 17098 finserv-TOFtraining@newcastle.edu.au
Training guides Financial Services   Available within Technology One using the Help function.
Class room training Financial Services   Book through HR Online
Raising an invoice to another party Treasury Operations / Revenue (Ourimbah) (02)434 84043 Our-Revenue@newcastle.edu.au
New debtor account creation enquiries Treasury Operations / Revenue (Ourimbah) (02)434 84043 Debtor Chart Maintenance Form
Creation and maintenance of debtors (customers/clients) Treasury Operations / Revenue (Ourimbah) (02)434 84043 Our-Revenue@newcastle.edu.au
Creditor code enquires Treasury Operations (Ourimbah) (02)434 94546 creditorcodes@newcastle.edu.au
Creditor code application form Treasury Operations (Ourimbah) (02)434 94546 Creditor Application Form
Procurement policies and procedures tenders & quotations Commercial Services (02)492 16555 Procurement Policies and Guidelines
Creditor / Supplier payment of invoice enquiries Treasury Operations / Accounts Payable (Callaghan) (02)492 17077 accountspayable@newcastle.edu.au
Receipting orders Treasury Operations / Accounts Payable (Callaghan) (02)492 17077 accountspayable@newcastle.edu.au
GST enquiry Financial Accounting (02)492 15140 FinServ-FinancialAcc@newcastle.edu.au
Assets Financial Accounting (02)492 15202 FinServ-Assets@newcastle.edu.au
GradSchool.com Financial Accounting Controlled Entities (02)492 12097 FinServ-ControlledEntityTeam@newcastle.edu.au
UoN Services Financial Accounting Controlled Entities (02)492 12097 FinServ-ControlledEntityTeam@newcastle.edu.au
UoN Singapore Financial Accounting Controlled Entities (02)492 15130 FinServ-ControlledEntityTeam@newcastle.edu.au
Enquiries on purchasing hazardous materials Neill Bourne (02)492 17330 Neill.Bourne@newcastle.edu.au
eRequisitions Financial Services (02)492 18640 FinServ-erequisitions@newcastle.edu.au