Student Feedback on the University of Newcastle (SFUN)
In October, 2010 over four thousand students provided feedback in the SFUN survey about non-academic services at the University of Newcastle (UoN).
In 2010 you liked:
- the library
- the convenience of the Hubs
- the efficient and helpful service from 17000 phone support
- general access computers
- the shuttle buses service and the friendly helpful drivers
- access to counselling services
You asked for and we provided:
- more affordable food and beverage options
- a greater variety of food and beverages, including healthier and diet-specific options
- more and clearer information about what services are available and how to access them
- better wireless coverage and connectivity for laptops
- clearer signage for buildings, facilities, services and car parking, and for the routes to get to them
- better management and more availability of parking
These and other issues have been worked on over 2011 and currently to continuously improve your experiences with non-academic services.
In Semester 2 2012 SFUN will again ask you for your feedback on:
- the University's progress on your suggestions from 2010
- your experiences with new initiatives across the University
- your ideas for further improvements
Stay tuned for your SFUN survey request, delivered to your student email.
If you would like more information on SFUN 2012, please email: onlinesurveys@newcastle.edu.au