Migrant/Refugee Support Worker

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These support workers carry out a range of duties in programs that seek to meet the needs of asylum seekers, refugees and new migrants who are unable to access other support. General duties may include:

  • Initial intake assessment of clients
  • Maintaining regular contact with clients and advocating on behalf of clients when needed
  • Maintain client records
  • Network and build referral pathways with other service providers
  • Casework for clients when required
  • Participate in program/service evaluations

Experience and interest in working with culturally diverse and vulnerable client groups is required for this role. Qualifications in welfare, community development or similar programs are also required.