Probation/Parole Officer

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Job Summary

Probation and parole officers case manage offenders who have either been released from prison or detention on parole or have been place on community-based orders by the courts. They assess, manage and place offenders using counselling and intervention strategies to develop and implement plans to rehabilitate them and reintegrate them into the community. Specific tasks may include:

  • Interviewing offenders, their families and other parties such as employers and educators to obtain information, assess risks and their needs, refer them to appropriate programmes or services e.g. housing, , finance, education, and assist them to obtain employment
  • Conducting regular monitoring interviews with offenders and reporting on progress, including participating in the preparation of briefs for prosecuting those who fail to comply with orders
  • Maintaining contact with families to address problems related to readjustment
  • Assisting  the courts to determine whether individuals are suitable for community-based orders
  • Developing and implementing community-based work programmes
  • Monitoring home detainees through home visits and electronic monitoring technology and reporting breaches of orders
  • Maintaining offender records


Personal Qualities

Probation/Parole Officers need to have excellent interpersonal and communication skills and exhibit maturity, patience, tolerance and discretion in their dealings with a range of people including: offenders; their families; service providers; and employers. They should have a genuine interest in the welfare of their clients and be able to maintain objectivity in assessing people and situations and reporting outcomes.

Entrance Requirements

Probation and Parole Officers generally require a tertiary degree in behavioural science, social sciences, counselling or psychology, community services or laws and relevant experience would improve employment prospects.

Before obtaining employment in this field, Probation/Parole Officers need to undergo a police check, literacy, medical, numeracy and psychological testing.