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17triplezero IT Service Desk Statistics

Each month, support and other statistics for the 17triplezero IT Service Desk  are collated.

2012
Phone calls to 17triplezero IT Service Desk
Jobs logged in LANDesk
Jobs resolved by Client Services
Logins to Student Computing Environment
Pages printed via Student Print Charge

Jan

3 240

4 391

3 173

21 524

57 361

Feb

5 032

6 297

4 822

75 133

328 387

Mar

4 020

6 155

4 978

270 698

935 569

Apr

2 743

4 247

3 582

168 967

549 110

May

3 320

5 170

4 471

224 435

745 389

June

2 349

3 445

2 846

74 077

343 700

July

3 828

5 554

4 619

NA

NA

August

4 311

5 952

5 146

218 190

795 107

September

2 986

4 583

3 778

151 548

493 707

October

3 298

4 856

4 228

168 270

561 745

November

2 950

4 181

3 433

75 667

287 365

December

1 842

2 758

2 433

16 937

44 164

View Statisitcs for 2011(PDF)

View Statisitcs for 2010(PDF)